Shipping

 

All orders will processed and shipped within 3-5 business days. Shipping cost is provided at checkout. All orders should arrive within 1-2 weeks.

Returns

cactus is determined to make you feel happy about your purchase, after all, candles and home goods are what make your house feel like a home. 

If your item arrives to you damaged or broken, please email info@thecactus.cc within 30 days of receiving the package. Please include a picture of the item(s) and state wether you would like a refund, or a replacement to be shipped to you. Claims filed after 30 days will not be accepted.

If for any reason you are dissatisfied with your purchase, send us an email to info@thecactus.cc within 30 days of receiving the item(s) and we will work with you to make sure you feel confident behind our products. Any Item that is used will not be eligible for refunds, and instead store credit will be issued. 

We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted. Items that appear used upon inspection are not eligible for refunds.